Wentzville, MO, Anoushka Ahuja I'm so pissed. The 2 for $79.95 offer cannot be shared with another individual and both pairs ofglassesmust be for the same person. If you join the Eyecare Club, youll end up saving even more over the course of three years. . In addition to three years of free eye exams, members are eligible for, Save 10% or more on all replacement contact lenses, Take 10% off all eyeglasses, including designer frames, in-store, Glasses that are purchased from Americas Best are under. You can choose to upgrade to polycarbonate Verilite lenses for $69 or get lined bifocals for an additional $20. One customer, in particular, planned on using vision insurance to cover the $99 contact exam fee. Staff know what they are talking about. Positive reviews mentioned friendly, helpful staff members, low costs and satisfaction with glasses and contacts. I am a 64 yr old handicapped female. another nightmare ! Our company also owns and operates three of the highest-volume optical laboratories in the country. Orem, UT, Michelle W I found a pair a little out of my comfort zone but they're easily my favorite pair. The packaging was HORRIBLE. For in-store purchases, we accept most vision insurance plans including EyeMed, Spectera, Superior Vision, Davis Vision. I'm going to ask for my money back on the exam and take my business elsewhere. How much is the contact lens exam with tax? Learn More Virtual Try-On Find new frames anytime, anywhere. I asked to be called, no call. Neutral - 1. . We've discontinued servicing addresses outside of the US, Mexico, Canada, and APO/FPO/DPO addresses effective May 10th, 2018. If you would like to upgrade any part of your order, additional charges will be added. Do not check this option if using a shared computer. Please schedule an appointment online. Its location on this page may change next time you visit. $79 for 2 pair of glasses, right? I'm basic and don't have to wear designer glasses so a contact lenses exam, 2 pair of glasses (with a progressive lens) all for around $250. Then I picked up my glasses. Unfortunately the hidden fees that are involved with Americas Best Contacts & Eyeglasses stem from some of the most basic features offered. If a company has a Visit Site and/or phone number next Contact lens exams cost $99, but customers can join theEyecare Clubfor $109 to get 3 years of contact lens exams (up to 2 per year), as well as discounts on contacts and eyeglasses! I am never coming back to this place! They lure you in on a great deal and then every little thing is an add on and up sale. Bought 2 pairs of eye glasses 3/2020 and so things were on hold because of Covid which is understandable. Try them on, employee has me read a chart and I can see it, no problem. He insists that I start with the "house" contacts first. (At least at my location in Amherst, NY). How to download Threads and claim your handle | TechRadar Positive reviews (last 12 months): 89.5%. How do I know I can trust these reviews about America's Best Contacts and Eyeglasses? I was turned off at the complicated criteria for measuring one's face for a proper fit. For online orders, we do not accept vision insurance as payment for orders. Had no issues making a timely appointment. 62 Trustpilot reviewers give Americas Best an average of 2.3 of 5 stars. Potential customers have the option of going online and going through the wide variety of frames (divided into men, women, and kids and price-point categories). I am very pleased. Can I purchase contacts as part of the 2 for $79.95 offer? So far,America's Best is coming up empty. In addition to three years of free eye exams, members are eligible for Sofmed Breathables contacts at only $11 per month. Just, For the best price on contacts, consider joining, for $109. I went in to get glasses for the first time in my life. I have Vision Insurance with my employer however I choose to go to Americas Best because, with the free eye exam and the two pairs for 69.99, you can't beat it. Schedule an eye examat America's Best today. Major shout outs to Mary Veldkamp! Go to a private practice, avoid places like these. The America's Best Contact & Eyeglasses store here in Woodbridge, VA is awesome. The customer service doesn't answer phones on the weekends. What a waste of money and time coming to your store. Please contact your local store for additional details. That doesn't sound right to me. I love the whole two glasses for XX amount. Americas Best offers aprescription guarantee which states that if your prescription changes within 60 days of your eye exam, Americas Best will replace your lenses for free. Many customers indicated that instead of the advertised 7-10 days, its taken closer to two weeks to get their orders and that glasses often still need to be adjusted or fixed upon arrival. Ive only bought my glasses from Americas Best and I love them. They always are knowledgeable and helpful. Yes but we need the specialist to do it. >>> FACT: AVOID EMILY & LIZZY at all cost at this location. Total price at America's Best completely eliminates the need to carry costly vision insurance. They also fix your glasses for free without an appointment. Don't forget! Terms Americas Best offers eye exams beginning at $59 and contacts exams for $99. There's another one 4 minutes away on the other side of 288! You won't find our stores in malls with high rent costs; America's Best stores are in large, convenient shopping areas. I told her I would take AS LONG AS I NEEDED TO IN MAKING A DECISION before spending MY MONEY, to which, she smirks and laughs to which I tell her to refrain from telling me how & what I can do with how I shop & make decisions with my money while kindly shopping there. The employee continually lied about pricing and couldn't explain the price breakdown for frames, lenses, extras, etc. Employees have brushed them off when they have gone into physical locations and have been less than helpful. It is common for contingency amounts to be anywhere from 25% . . * 10% off all eyeglasses including designer frames in-store The negative reviews address customer service, timeliness, final cost and product quality. It's possible that the weight is off and they keep rotating or most likely the entire prescription is probably wrong. At first I was told there was nothing they could do since it was past the 30 days. Very good company to go to for eye glasses.They are fast, friendly and efficient.Even when they are busy and I go in to have my glasses adjusted, I never have to wait. It is likely that they will suggest that you attend a class on contact use in order to make sure that you do so safely. That being said, it does not have the best reputation for quality frames. Contact Us | Customer Service at America's Best Contacts & Eyeglasses I really love the value for what you are getting! * 10% off all eyeglasses including designer frames in-store. I called the store to explain my glasses were not correct. We may receive referral compensation from some of the companies on our site. Long story short, its guarantee is short term and largely ineffective. I don't engage in a lot of activity to warrant the scratches and I have no idea what the film is about. Overall, everyone treated me well and I will definitely be back and I will also recommend my family and friend KEEP UP THE GOOD WORK! With some combinations, that means youll be getting a completely free second pair. The second call, I just hung up . If you would like to add an anti-reflective coating to your lenses as well, you can do so for $55. company's ranking on BestCompany.com is determined by the reviews of its consumers. I've given up and just wear my old glasses. Their membership is the best deal out of any optometry I've seen. This error message is only visible to WordPress admins. Even when they are not excessively busy, clearly they have too many customers to take care of in an efficient way. Actually, were almost positive our Eyecare Club is the least expensive way to become a contact lens wearer. Enter your zip code or your city and statein theStore Locatoron this website to find your nearest America's Best location. Other reviews talk about the lens quality and clarity not being the same as lenses that they have purchased through other providers (even with the same prescription). Yes! | America's Best Contacts & Eyeglasses has been a great source for family contacts. We use dedicated people and clever technology to safeguard our platform. Both of my kids need glasses and contacts. Rating a zero, Purchased transitional lenses, were not cheap. My kids love their frames too. Nothing on website clearly indicating no optomitrist fulltime. Now I have to go back again to get eyes rechecked because Dr messed up. Other options include solid or gradient tints, scratch resistant coating, and a UV protective coating. | I purchased 2 pair of glasses from you what a big mistake. Top 110 America's Best Contacts and Eyeglasses Reviews - ConsumerAffairs Manager was very helpful but other staff obviously weren't. We have used America's best for a long time for our whole family. For more information about buying contacts online, visit our guide. Step by step guide. Tacoma, WA, Mrs Barrett They have speedy prescriptions for all of our contacts that we need. as low as. * Your exam will always be free as part of this deal, even if you choose more expensive frames or lenses. Unfortunately, a number of customers have complained that customer service has been sub-par. !so there's ONLY 1 DOCTOR in the whole facility or they ALL GO TO LUNCH at the same time, what kind of organizational capacity is this!?! I waited for 25 minutes with no response; emails and messages were unanswered. Come see America's Best Contacts & Eyeglasses for your prescription glasses and contact lenses! I had an issue with my glasses. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Customers can purchase ourProduct Protection Plan, which protects your eyeglass frames and lenses for one year for a low additional cost. I recently visited America's Best location at the 1115 Vidina Place. I just got now got off the phone with Customer care. Ads for the 2-for-1 deal fail to explain that you will need to pay for any additional coatings, quality lenses, and a required one-year protection package. Note: Your vision plan may be provided by a different carrier than your health insurance. America's Best also offers designer brands check out our selection! Also if they carried more contact samples. Overview America's Best has a rating of 2.35 stars from 406 reviews, indicating that most customers are generally dissatisfied with their purchases. This was a waste of my time and day. Though they were not that busy, the excuse was being short staffed. They were very professional and courteous. This is not true in all cases, but the vast majority of reviews provided online (from a variety of sources) are less than three out of five stars. In any event, they don't stand behind their product and their customers are just walking dollar signs to them. Was told to wear them until my warranty was about to expire and come in and get new pair. I went into the W NW Hwy Store in Dallas because I was fairly sure that a new prescription that I had gotten at another eyewear center was not as it was written and they were very expensive. She had no intelligible answer to that appropriate question. Because we use a centralized lab, eyeglasses are typically ready for pick-up in 7-10 business days. You don't know how? The employee threw papers at us and stormed away. Nice selection and good pricing. I told the girl when I called that I have VSP insurance. Do you accept same-day appointments or walk-ins? This place was very patient and knowledgeable and he got the contacts in for the first time in less than an hour. The manager at the store called me and asked when would be a good time for me to come in and get my refund. After wearing your trial diagnostic pair for about a week, customers must return to the store for a contact lens evaluation to receive their finalized prescription. What? Contact Us We are here to help. Yes, you can use FSA or HSA funds when purchasing eye exams, eyeglasses, eyeglass lenses or contact lenses. Companies can ask for reviews via automatic invitations. Baytown, TX, Diamond Collins Stay signed in for a maximum of 30 days. Staff were rude and snappy and I don't see how they still have a job! Contact lens wearers should consider joining the Eyecare Club. Anyone can write a Trustpilot review. I feel she gave a bad exam but in the past Ive had no problems. Their staff have been so helpful and friendly, their prices have been great. Don't sleep in the lenses and don't share them with your friends. Ive purchased both glasses and eye contacts here and I have no complaints! * 10% off accessories in-store. She took the glasses out of the drawer and put them at the back of the line behind a couple of other people that came in well after I did. Best Credit Card Sign-up Bonuses for 2023, Best Cell Phone Plans in 2023: The Cheapest Plan for Every Need, Today only: Up to 40% off lighting and ceiling fans, Is My Phone Unlocked? Whoever runs the operations here, should without a doubt sit EMILY down to (1) educate her on the reality of who signs her paycheck, (2) re-train her on how to interact as a pro with customers/patients, & (3) advise her that this is her fair-warning on redeeming herself by revamping her demeanor & skill-set as a valued member of their organization or to face termination for being horrific at her job. Tallahassee, FL, Mark Troxel If you plan on using your vision plan, the single contact lens exam would be the most cost-effective choice. Lenses are not loose in frame. My sister and I went into the Elmhurst store this week and had an absolutely GREAT experience with the help from Emily. My wife had a bad experience with Lasik Plus, and needed glasses to get her through the next 5 weeks until the corrective lasik procedure could be scheduled. Bush League & Disrespectful, period! Of course, for $10 more, Americas Best offers a three-year membership which includes up to two free exams per year. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We do accept same day appointments and walk-ins, but it's always best to schedule an appointment. Since I've picked up my two pairs of glasses less than 24 hours ago, I can only tell you what I experienced up 'til now. Oh I can't do that.. What. Like, what in the actual heck is happening & who let the dang children (Lizzy/EMILY) run the daycare!?). I was unexcitedly/rudely greeted by Lizzy at the front desk who was simultaneously somewhat helping another guest in front of me. Most frames a very good quality, but not great. Oviedo FL 32765 store, EXCELLENT customer service from Melissa Powel L.D.O.! They have an eyecare club that is amazing and helps with the cost for those who don't have vision insurance. Never buying from them again. Avoid, avoid, avoid! Upgrades like tint, NeverGlare anti-reflective coating and Verithin or Verilite lenses will be an additional cost, but America's Best always offers products at a savings so our customers ALWAYS pay less. Staff doesn't know what size frame is best for the strength of your prescription. Often, our prices are lower than the prices our vendors permit us to advertise. This interaction with Lizzy spans about 15 min or so getting them info/etc/Q&A to get all of details in their systems. Unsubscribe easily. The person on the phone generally told me if it's been over 30 days there is nothing they will do. That includes the whole service of this America's Best particular location as well. Many customers indicated that instead of the advertised 7-10 days, its taken closer to two weeks to get their orders and that glasses often still need to be adjusted or fixed upon arrival. They have wire rim and acetate frames. The negative reviews address customer service, timeliness, final cost and product quality. That's because I have the patience of a saint & because Sheena (Sales) made it right for them. Why You Should Always Ask Your Pharmacist the Price of Your Prescription Without Insurance. I would recommend them any eyeglass or contact situation. I like the flexibility to schedule appointments online and that they have some services available on Saturdays as well. The lenses were loose in the frames upon pickup. Americas Best offers glasses ranging from $29.95 to $199.95 each, but there are several ways to reduce the final price. $250 a year. 2023 Trustpilot, Inc. All rights reserved. Not only was she very friendly, professional, and upbeat, but was able to save me a considerable amount of money and I believe gave excellent customer service. Reasonably priced fee for the exam. Americas Best Contacts & Eyeglasses offers over 800 different frames to choose from. and after several year and glasses, now contacts, we're still with them. Tallahassee, FL. The rude behavior of the staff prompted me to buy my eyeglasses somewhere else. Candidates applying for Opthalmic Technician had the quickest hiring process (on average 2 days), whereas General Manager roles had the slowest hiring process (on average 20 days). It would cost me more to use my private insurance. That's when I start thinking about my 2nd visit. Both of our glasses were not correct prescriptions. America's Best ranks 94th among Contact Lenses sites. 17. They take advantage of people new to wearing glasses, if there is an error it's your fault for not knowing better. Despite this 1-star visit yesterday here, I still made a purchase. That means youll be saving between $30 and $60 compared to most optometrists offices. How long will it take for me to get my glasses? >>> 1st; I show up 15min early for my 1pm appt. There were multiple employees and very little costumers so I dont know why it took so long. Anticipated delivery time 5 to 7 days after order is processed to addresses within the continental US. What's included in the 2 for $79.95 deal? We value your privacy. Beware the advertisements that you may see from Americas Best Contacts & Eyeglasses. Americas Best Contacts & Eyeglasses offers Contact Lens Exams for just $89. I highly recommend. So, I call the 1-800 customer care. Many stores also accept a variety of regional vision insurance plans. For other questions aboutordering contact lenses, pleaseclick here. Yes! If you require lots of "extras" this may not be the best deal for you, but for the basics, I'm all in! Found loose screw in one side of lens and tighten it then still loose. My glasses came in way before the time they said they would. I had b previously gave them the highest review possible. I advise you all, to look elsewhere, please. Very easy to order if you have your prescription. My wife and both our kids need glasses. The technician said my cataracts were the cause of my blindness and I should have know I had issues. If you would like to know the status of your order, please contact your local store. I was actually informed all America's Best stores have a partially hidden ("not-prominently displayed") sign stating the store can refuse service to anyone. They advertise "two pairs of eyeglasses and a free eye exam for $79.95". Most of them. The good news is that reputable personal injury lawyers work on contingency. Membership costs $109 for three years and benefits include free exams for the life of the membership. I made a special 20 mile trip to town to have my glasses tightened. Want anything else, bifocals, lenses that are not real thick, it is really going to cost you. And they adjusted as needed. Doctor and staff were very fast paced to the point of get you in and out rather than focusing on the quality of service. WOW! I purchased these frames and walked out the door happy until I put them on at home. The choices they have are awesome and they're affordable , but it would be helpful if the prescription was more accurate. I called complaint line and all I got was "sorry." Bay Saint Louis, MS, Angie OK go ahead. Drove over to America's Best and immediately spoken too and offers of help with information on what type of frames that would be suitable for our faces. She did not say a word, got up, and chose what appeared to be the folder behind mine in the bin, called the people from the waiting room, and had them sit at another table for her to wait on them, while leaving me sitting at the desk she had been working at. (Make sure to book an appointment in advance as they fill up pretty quick!). I received my first pair of prescription glasses from here. If you have already had a pair replaced, Americas Best Contacts & Eyeglasses does not claim responsibility. America's Best Contacts & Eyeglasses and its predecessor entities were founded in July 1978 by Bill Grody (at the age of 25), soon after federal deregulation permitted price advertising of eyewear, eye exams, and related services and supplies. In addition to checking out the offers at Americas Best, I read customer reviews, recommendations and complaints on Better Business Bureau, Trustpilot, Consumer Affairs and Yelp. Thank you. Tallahassee, FL, alexisblige ConsumerAffairs is not a government agency. KidsGear Breakage protection planincludes additional protection for kids 13 and under with scratch resistant coating and UV protection. Unfortunately, though some parts of them are true, the majority has been skewed. Chicago, IL, abw fsu Part 3: Fitting Contact Lens Diameter. The doctors are kind and helpful. I called and they cannot tell me when I will receive them. America's Best Contacts & Eyeglasses | Complaints | Better Business America's Best Contacts & Eyeglasses is the low-price leader in a highly competitive eyewear market with more than 800 high-volume retail stores located across the U.S. Because we purchase a very high volume of eyeglass frames from manufacturers, we're able to negotiate unheard-of low prices from our vendors.
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